+ 33 9 72 54 05 21

myBinocle.com, 1st optician Marketplace, buy your frame for less

 

DELIVERY AND RETURN



Livraison


The average time between ordering and shipping my package is:

  • - 24 hours for a frame in stock
  • - 72 hours for a frame with unifocal lenses in stock
  • - 7 days for a frame and manufacturing lenses (Multifocal or special order)

When I place an order, the whole myBinocle team goes to work in order to deliver me as quickly as possible.

Then it is sent to the address of my choice with the chosen carrier

Your frames are protected with the necessary equipment to ensure their safety during transportation.

REtour


Priority to my satisfaction

I can return my frame within 30 days, no question asked.

About the lenses, I benefit from the myBinocle guarantee : For a month if my lens doesn't suit me, I can ask for an exchange with another type of lens.


Before returning a product, it is obligatory to make a return request specifying your order number through our available form HERE

We will then notify you within 24 hours the number of return authorization to indicate on your parcel

Colissimo
COUNTRY RATES Expected delivery delay
France Point Relais 5 euros 48 hours
France Colissimo without signature 6 euros 48 hours
Algeria 14 euros 3 - 5 Days
Germany 9 euros 3 - 5 Days
Austria 10 euros 3 - 5 Days
Belgium 9 euros 3 - 5 Days
Denmark 12 euros 3 - 5 Days
Spain 10 euros 3 - 5 Days
Estonia 12 euros 3 - 5 Days
Finland 16 euros 3 - 5 Days
United Kingdom 10 euros 3 - 5 Days
Greece 13 euros 3 - 5 Days
Hungary 12 euros 3 - 5 Days
Ireland 10 euros 3 - 5 Days
Iceland 11 euros 3 - 5 Days
Israel 21 euros 3 - 5 Days
Italy 10 euros 3 - 5 Days
Latvia 12 euros 3 - 5 Days
Lithuania 12 euros 3 - 5 Days
Luxembourg 9 euros 3 - 5 Days
Morocco 14 euros 3 - 5 Days
Norway 11 euros 3 - 5 Days
Netherlands 9 euros 3 - 5 Days
Poland 12 euros 3 - 5 Days
Portugal 10 euros 3 - 5 Days
Czech Republic 12 euros 3 - 5 Days
Romania 13 euros 3 - 5 Days
Slovakia 12 euros 3 - 5 Days
Slovenia 12 euros 3 - 5 Days
Sweden 12 euros 3 - 5 Days
Switzerland 10 euros 3 - 5 Days
Tunisia 14 euros 3 - 5 Days
Fedex
COUNTRY RATES Expected delivery delay
Australia 31 euros 1 - 2 days
Brazil 35 euros 1 - 2 days
Canada 25 euros 1 - 2 days
South korea 31 euros 1 - 2 days
United States 25 euros 1 - 2 days
Hong kong SAR China 31 euros 1 - 2 days
Japan 31 euros 1 - 2 days
Mexico 31 euros 1 - 2 days
New zealand 31 euros 1 - 2 days
Singapore 31 euros 1 - 2 days
Vietnam 31 euros 1 - 2 days

For any other country, please contact us.

*Except in case of a mistake from our service, return fee are supported by the buyer

 

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By phone: +33 9 72 54 05 21
Monday to Saturday from 11am to 9pm

 

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